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Industry Research

Explore our issue briefs and reports to learn about industry opportunities for cost saving, process automation and more.

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Implementing APIs and FHIR Technology: A Vendor Prespective

Learn how vendors are adapting to federal mandates on APIs and FHIR technology, overcoming challenges, and driving innovation in healthcare data exchange.

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Implementing FHIR Technology: A Provider Perspective

This issue brief details the challenges providers face in improving interoperability and adopting FHIR.

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Increasing Transparency of Healthcare Charges: It’s a Manual Process

This issue brief examines how GFEs are generated and communicated and opportunity areas to reduce provider burden.

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Delegated Management Vendors and the Automation Opportunity

This issue brief explores how plans and providers interact with delegated management vendors (DMVs) and identifies opportunities to improve how information is exchanged.

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How Health Plans Connect: Payer-to-Payer Data Sharing

This issue brief outlines health plans’ strategies and considerations for interoperability and the use of FHIR APIs to exchange data.

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Clinical Documentation

This issue brief, published in June 2022, outlines challenges faced by health plans and providers when exchanging clinical and administrative attachments for prior authorizations and claims.

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Accelerating Interoperability and Patient Access

This issue brief explores the healthcare industry's efforts towards meeting the goals of the 2020 CMS Interoperability Rule.

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Communicating Attribution: Accessibility of Information to Support Value-based Payment Initiatives

Published in November 2021, this issue brief outlines how patient attribution is exchanged and the challenges providers face related to attribution.